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THE WELLBEING POD

What is the difference between the Wellbeing Pods?

Wellbeing Pod Luxe: This pod is intended for larger spaces up to 100sqm. This mains operated, water-based pod is great way to deliver beautiful scents for up to 12 hours and can be controlled with a remote.   Classic Wellbeing Pod: This is staple of

About the Wellbeing Pod

Whatever your wellbeing need, the NEOM Wellbeing Pod works at the touch of a button, helping you achieve better sleep, less stress, a mood lift or more energy through our 100% natural Essential Oil Blends. Simply add tap water, a few drops of your fa

About the Wellbeing Pod Mini

From home office and modest bedroom to car and little bathroom, the Wellbeing Pod Mini is the perfect small diffuser for small spaces. Whatever your wellbeing need, the NEOM Wellbeing Pod Mini works at the touch of a button, helping you achieve bette

About the Wellbeing Pod Luxe

The future of home fragrancing just got brighter with the newest, strongest and most luxurious addition to our iconic Pod family. Designed to deliver the perfect amount of scent in minutes with the power to fragrance your open plan home, office or sp

Wellbeing Pod Maintenance

We always recommend keeping your Wellbeing Pod clean and dry when not in use and do not advise leaving stagnant oil and water inside the tank for prolonged periods of time (no longer than 24-48 hours). For stubborn build up, use sanitary alcohol on a

Wellbeing Pod Mini Maintenance

How to clean your Wellbeing Pod Mini. Step 1: Disconnect from power sourceStep 2: Remove the nozzleStep 3: Fill the bottle with 2/3 alcohol and run the diffuser for 1 hourStep 4: Clean the nozzle with a soft cloth and allow to dryStep 5: Always keep

Wellbeing Pod Luxe Maintenance

We always recommend keeping your Wellbeing Pod Luxe clean and dry when not in use and do not advise leaving stagnant oil and water inside the tank for prolonged periods of time (no longer than 24-48 hours). For stubborn build up, use sanitary alcohol

Wellbeing Pod Warranty

Your Wellbeing Pod comes with a 12-month warranty against any manufacturing defects. Accidental damage is not covered under the warranty. The warranty period is 12 months and begins on the date of purchase. In case you experience any problems with yo

Wellbeing Pod Mini Warranty

Your Wellbeing Pod Mini comes with a 12-month warranty against any manufacturing defects. Accidental damage is not covered under the warranty. The warranty period is 12 months and begins on the date of purchase. In case you experience any problems wi

Wellbeing Pod Luxe Warranty

Your Wellbeing Pod Luxe comes with a 12-month warranty against any manufacturing defects. Accidental damage is not covered under the warranty. The warranty period is 12 months and begins on the date of purchase and lies with the original place of pur

Wellbeing Pod FAQ's

I have lost/broken the ceramic cover on my Wellbeing Pod, can I buy a replacement?. I have lost/ broken my adaptor, can I buy a replacement?. My Pod is starting to smell unpleasant, what should I do?. How long should I leave the liquid in the tank fo

Wellbeing Pod Mini FAQ's

I have lost/broken my USB charging cable, can I buy a replacement. What are the different settings?. I think my Wellbeing Pod Mini is faulty and I purchased it online at neomorganics.com, what should I do?. Please note: Images and videos are required

Wellbeing Pod Luxe FAQ's

I have lost/broken the ceramic cover on my Wellbeing Pod, can I buy a replacement? You can purchase a replacement ceramic cover for your Wellbeing Pod Luxe here. I have lost/ broken my adaptor, can I buy a replacement? You can purchase a repla

Why did you create a new version of your Wellbeing Pod?

There is absolutely nothing wrong with the existing Wellbeing Pod and you should not replace your Wellbeing Pod if you own the original version. We simply took the opportunity to make a bigger and better Pod and, most importantly, it is more sustaina

Does my Wellbeing Pod come with a guarantee?

You receive a 12 month warranty with your Wellbeing Pod from the date of purchase. The warranty lies with the original selling authorised retailer. Any product purchased second hand, or not from an authorised retailer, does not have a warranty.

I need a new USB cable for my Pod Mini, can I get a replacement?

You can order your replacement USB adaptor here!

I need a new adaptor for my Pod, can I get a replacement?

We have spare adaptors for our Pods available on our website. For our Version 1 Pod, you can order your replacement adaptor here. For our Version 2 Pod you can order your replacement adaptor here. For our Pod Luxe, you can order your replacement here