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PRODUCT SAFETY

Can I use your products on my sensitive skin?

If you have sensitive skin, eczema or psoriasis we would always suggest to conduct a patch test of your own by applying a small amount of product on the inner forearm 48 hours prior to use to identify if any reactions may occur. Our products do use 1

How long will my product last?

All of our cosmetic products contain a PAO symbol (period after opening) which resembles a jar opening with a number. This is the number of months that the product is at its optimum quality after the product is opened. Please refer to this symbol on

Are your products safe to use during pregnancy?

All of our cosmetics & home fragrance products are safe for pregnancy. The essential oil blends are suitable for use in an aromatherapy diffuser, but if diluted to apply via the bath or on skin we would always recommend to consult a medical professio

Are your products safe to use whilst I am breastfeeding?

All of our cosmetics & home fragrance products are safe for pregnancy. The essential oil blends are suitable for use in an aromatherapy diffuser, but if diluted to apply via the bath or on skin we would always recommend to consult a medical professio

Are your products safe to use around pets?

Although our products contain 100% natural fragrance, like humans, our furry friends can react differently to certain ingredients (and obviously we don't test on animals!) Currently, there is no scientific data that indicate diffusing essential oils

Are your products safe to use around/ on my baby or child?

All NEOM products are for ages 16+ use only. Our Perfect Night's Sleep and Bedtime Hero Essential Oil Blends can be used in a diffuser for all ages including babies, except for those under 3 months.

Do NEOM test any products on Animals?

All NEOM cosmetic products are cruelty free. No cosmetic ingredients or final products have been tested on animals since 11th of March 2013.

Are your products organic?

NEOM products are not 100% organic and our products do not hold a final product organic certification. However, we do use high levels of organic ingredients and you can see each product's organic inclusion percentage on its labelling and our organic