If you have received an incorrect item in your order, please get in touch with our customer care team here and include an image of the item you have received in error as well as your order details. Once these details have been received, we will do ou

<p><span class="wysiwyg-font-size-large wysiwyg-color-black70" data-sheets-hyperlinkruns="{&quot;1&quot;:129,&quot;2&quot;:&quot;https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418&quot;}&#xEE10;{&quot;1&quot;:133}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:129,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;5&quot;:1,&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:133}" data-sheets-userformat="{&quot;2&quot;:1049539,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are sorry to hear this. If you have recieved an incorrect item in your order, please get in touch with our customer care team here and include an image of the item you have received in error. Once recieved, we will do our best to ensure the correct item is sent ASAP.  &quot;}" style="font-size: 18px;color: #4d4d4d;">If you have received an incorrect item in your order, please get in touch with our customer care team <strong><a class="in-cell-link" href="https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418" rel="noopener" target="_blank">here</a></strong> and include an image of the item you have received in error as well as your order details.</span></p><p><span class="wysiwyg-font-size-large wysiwyg-color-black70" data-sheets-hyperlinkruns="{&quot;1&quot;:129,&quot;2&quot;:&quot;https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418&quot;}&#xEE10;{&quot;1&quot;:133}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:129,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;5&quot;:1,&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:133}" data-sheets-userformat="{&quot;2&quot;:1049539,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are sorry to hear this. If you have recieved an incorrect item in your order, please get in touch with our customer care team here and include an image of the item you have received in error. Once recieved, we will do our best to ensure the correct item is sent ASAP.  &quot;}" style="font-size: 18px;color: #4d4d4d;">Once these details have been received, we will do our best to ensure the correct item is sent as soon as possible.</span></p>

I have received an incorrect item

We are sorry to hear this.  If you have received your order and an item is missing, please get in touch with our customer care team here and include an image of all items you have received as well as your order details so we can ensure a replacement

<h4 id="we-are-sorry-to-hear-this-"><span class="wysiwyg-font-size-large wysiwyg-color-black70" data-sheets-hyperlinkruns="{&quot;1&quot;:131,&quot;2&quot;:&quot;https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418&quot;}&#xEE10;{&quot;1&quot;:135}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:131,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;5&quot;:1,&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:135}" data-sheets-userformat="{&quot;2&quot;:1049539,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are sorry to hear this. If you have recieved your order and an item is missing, please get in touch with our customer care team here and include an image of all items you have received so we can ensure a replacement item is sent ASAP.  &quot;}" style="font-size: 18px;color: #4d4d4d;">We are sorry to hear this. </span></h4>
<h4 id="if-you-have-received-your-order-and-an-item-is-missing-please-get-in-touch-with-our-customer-care-team-here-and-include-an-image-of-all-items-you-have-received-as-well-as-your-order-details-so-we-can-ensure-a-replacement-item-is-sent-as-soon-as-possible"><span class="wysiwyg-font-size-large wysiwyg-color-black70" data-sheets-hyperlinkruns="{&quot;1&quot;:131,&quot;2&quot;:&quot;https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418&quot;}&#xEE10;{&quot;1&quot;:135}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:131,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;5&quot;:1,&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:135}" data-sheets-userformat="{&quot;2&quot;:1049539,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are sorry to hear this. If you have recieved your order and an item is missing, please get in touch with our customer care team here and include an image of all items you have received so we can ensure a replacement item is sent ASAP.  &quot;}" style="font-size: 18px;color: #4d4d4d;">If you have received your order and an item is missing, please get in touch with our customer care team <strong><a class="in-cell-link" href="https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418" rel="noopener" target="_blank">here</a></strong> and include an image of all items you have received as well as your order details so we can ensure a replacement item is sent as soon as possible.</span></h4>

I am missing an item from my order

We are sorry to hear this.  If you have received your order and an item(s) is damaged, please get in touch with our Customer Care Team here and include an image of the damage and your order details so we can ensure a replacement is sent as soon as po

<h4 id="we-are-sorry-to-hear-this-"><span class="wysiwyg-font-size-large wysiwyg-color-black70" data-sheets-hyperlinkruns="{&quot;1&quot;:134,&quot;2&quot;:&quot;https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418&quot;}&#xEE10;{&quot;1&quot;:138}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:134,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;5&quot;:1,&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:138}" data-sheets-userformat="{&quot;2&quot;:1049539,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are sorry to hear this. If you have recieved your order and an item(s) is damaged, please get in touch with our customer care team here and include an image of the damage so we can ensure a replacement is sent ASAP.  &quot;}" style="font-size: 18px;color: #4d4d4d;">We are sorry to hear this. </span></h4>
<h4 id="if-you-have-received-your-order-and-an-items-is-damaged-please-get-in-touch-with-our-customer-care-team-here-and-include-an-image-of-the-damage-and-your-order-details-so-we-can-ensure-a-replacement-is-sent-as-soon-as-possible"><span class="wysiwyg-font-size-large wysiwyg-color-black70" data-sheets-hyperlinkruns="{&quot;1&quot;:134,&quot;2&quot;:&quot;https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418&quot;}&#xEE10;{&quot;1&quot;:138}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:134,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;5&quot;:1,&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:138}" data-sheets-userformat="{&quot;2&quot;:1049539,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We are sorry to hear this. If you have recieved your order and an item(s) is damaged, please get in touch with our customer care team here and include an image of the damage so we can ensure a replacement is sent ASAP.  &quot;}" style="font-size: 18px;color: #4d4d4d;">If you have received your order and an item(s) is damaged, please get in touch with our Customer Care Team <strong><a href="https://support.neomorganics.com/hc/en-gb/requests/new?ticket_form_id=360000186418" rel="noopener" target="_blank">here </a></strong>and include an image of the damage and your order details so we can ensure a replacement is sent as soon as possible.</span></h4>

My order has arrived damaged

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