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Faulty Returns

Can I return a faulty item for a refund?

You are entitled to a refund where the products are returned to us within 28 days of purchase. After 28 days, you are entitled to a replacement product only.

Faulty Products

We are so sorry that you have received an item that is faulty. We would love to get this rectified for you as quickly as we can. As soon as you discover a fault, please contact our Customer Care Team here with the following information: 1. The order