Oh no! We're so sorry to hear that the cover for your Pod has got broken. Don't worry though, we have replacements available to purchase:. For Wellbeing Pod V1 click here. For Wellbeing Pod V2 click here. For the Wellbeing Pod Luxe click here.
We are sorry to hear this. If you have received your order and an item(s) is damaged, please get in touch with our Customer Care Team here and include an image of the damage so we can ensure a replacement is sent ASAP.
Don't panic... You have a 12 month warranty. If you are experiencing a fault with your Wellbeing Pod, please contact the original selling retailer directly. If you purchased your Wellbeing Pod online at neomorganics.com, or it was received as a gift,
We always recommend to burn your candle for a minimum of 2 hours and a maximum of 4. This will ensure the wax burns evenly and the fragrance fills your space as you breathe in the scented air. After your first burn, trim the wicks of 3 and 1 wick can