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CANDLE / REED DIFFUSER

How do I care for my NEOM candle?

We always recommend to burn your candle for a minimum of 2 hours and a maximum of 4. This will ensure the wax burns evenly and the fragrance fills your space as you breathe in the scented air. After your first burn, trim the wicks of 3 and 1 wick can

What is the shelf life of a NEOM candle?

As we use 100% naturally derived wax and 100% natural fragrances, we would always recommend burning your NEOM candle within 24 months to get the best quality burn time.

How are your candles made?

Every single one of our candles is hand-made from start to finish by a team in the English countryside. The team have their skill down to a fine art and can make 10-15,000 candles a week and up to 35,000 a week for Christmas! Multiple different step

What carrier fluid do you use in your Reed Diffusers?

We use an eco friendly solvent with a low carbon footprint called Isopropylideneglycerol which is derived by soya based renewable resources.

What are your reeds made from?

Our reeds are made from a natural palm rattan.