ALLERGIES & INGREDIENTS

Where can I find the list of ingredients in a product?

For a full ingredients list for our cosmetics products, please visit the product page on our website and click 'ingredients' at the bottom of the page.

I've had an allergic reaction to one of your products, what should I do?

Oh no! We are so sorry that you have reacted to your NEOM product. Please complete the attached form with as much details as possible and contact our Customer Care Team via email at [email protected] or via Live Chat, as soon as you notice a reac

Do any of your products contain nuts?

The following products contain nuts; Perfect Night's Sleep Cleansing Balm Great Day Face Wash Perfect Night's Sleep Face Oil Perfect Night's Sleep & Real Luxury Skin Intensive Treatment Candle Real Luxury, Complete Bliss, Great Day Hand & Body Loti

Do any of your products contain Limonene?

Limonene is naturally found in many essential oils, for example sweet orange oil. Although we do not intentionally add limonene to any of our products, it will be present in the majority of our products due to the presence of essential oils. You can

Do you use Palm Oil in any of your products?

We are currently working on all our products that contain palm oil/palm oil derived ingredients to ensure these ingredients are certified by the Roundtable on Sustainable Palm Oil (RSPO). RSPO is a non-for-profit organisation who have developed and i

Do any of your products contain Phthalates?

None of our products contain any phthalates.